Plans & Pricing
RingCentral offers a transparent pricing structure. If you choose to pay for a whole year, you can currently save up to 40% on your membership fee. Here is a quick breakdown of the RingCentral pricing plans.
Core: $30 ($19.99 with discount)
This plan is only suitable for small businesses as it allows up to 20 users. It offers unlimited calls in the US and Canada, voicemail-to-text, team messaging, document sharing, business SMS and business phone or toll-free numbers. It also offers unlimited internet fax, audio conferencing, video meetings (100 participants tops and for up to 24 hours).
Advanced: $35 ($24.99 with discount)
Some of the extras this plan entails compared to the Core one are unlimited number of users, real-time analytics, CRM and industry-specific integrations, multi-site admins, automatic call recording, meetings for up to 200 participants, hot desking, and advanced call handling.
Ultra: $45 ($35 with discount)
The Ultimate package includes everything in the Premium plan plus up to 200 people video conferencing , device status reports, device status alerts, and unlimited storage.
Features
RingCentral offers a wide range of communication features. It provides an open ecosystem that adapts to any business needs.
Phone
RingCentral’s phone systems can be set up in minutes and offer chat, visual voicemail, and an intuitive app that works on any mobile or computer. These systems also offer interactive voice response, call routing, alerts, and built-in multi-site support for companies with multiple branches. Plus, the built-in analytics offer insights into call quality, device status, and more.
SMS & Messaging
RingCentral allows you to easily send business SMSs online from your desktop or mobile. It also offers text message templates, automated messages, and the ability to send messages in different formats. The messages are optimized for deliverability.
The messaging and chat features are available via the RingCentral app, where you can also send files and integrate different collaboration tools like project management apps.
Video, Rooms & Webinars
RingCentral’s AI-powered video conferencing tool offers HD video quality and works across a wide variety of devices. Depending on your plan, you can use it for up to 200 attendants. Some of the features it boasts are waiting rooms, host controls, and end-to-end encryption.
RingCentral Rooms are an additional feature you can leverage, especially if you have hybrid teams that need to collaborate closely. Rooms offer dual screen support, direct sharing, instant join options, closed captions, and analytics.
RingCentral’s webinar platform supports up to 10,000 participants and 100 panelists. The sessions are easy to manage and schedule. Just like the other RingCentral tools, webinars also come with rich analytics on engagement, performance, and quality. RingCentral webinars offer recordings, customizable registration, branding features, reminders, and more.
Customer Support
All plans except for the Essentials offer 24/7 customer service. You can contact RingCentral by phone at (877) 934 0294, browse for topics in the help center, or use the live chat option. The company offers comprehensive training videos and lots of articles and resources that teach you how to use its products.
Security
RingCentral’s products deploy a wide range of cybersecurity measures such as passcode protection or end-to-end encryption. These security features protect users’ conversations and keep their sensitive data secured. The company also boasts different security certifications, such as ISO27001, which prove it complies with the latest security standards.
App Support & Integrations
RingCentral’s integrations enable businesses to easily deploy this system in conjunction with other business software. The integrations you get depend on the plan you choose. The Standard plan integrates with Microsoft 365, Google Workspace, Slack, and other popular business tools. The Premium plan also offers different CRM integrations, such as Zendesk or Salesforce, plus industry-specific integrations with Smarsh, Canvas, and more. This plan and the Ultimate package also offer a developer platform with custom integrations.
RingCentral’s App is available on Android and iOS and offers a user-friendly interface and the ability to send messages, make audio calls, manage contacts, or access the video conferencing tool. It also has various integrations.
Summary
This VoIP service provider offers anything companies might need to communicate internally and with clients, from phone and messaging to video conferencing, as well as a seamless app. However, despite targeting small businesses, this solution might be a bit too expensive for some companies.
Is RingCentral right for you?
If you’re looking for an all-in-one communication solution that can blend in with your existing technology and you afford the price, RingCentral is worth considering.
